;
2495 Hospital Drive, Suite 625, Mountain View, CA. 94040  ph: (650) 988-7470
Altos Oaks Medical Group
Additional details and guidance regarding the scheduled closure of Altos Oaks Medical Group, effective February 9, 2024. 
 
We want to express our sincere appreciation for your understanding and patience during this challenging time. This decision was not made lightly; it came after careful consideration of various factors. The Altos Oaks Medical Group office has cared for tens of thousands of patients, and we are proud of their valuable contributions made over their 47 years. 
 
Dr. Hattie Pearson will be transitioning to the Los Olivos Medical Group practice and looks forward to continuing to care for her patients there beginning in February. We’re hopeful that other providers will also remain in the community. 
 
To help you in selecting a new provider, the following local practices are all excellent options: 
 
Los Olivos Medical Group: Offices in Los Gatos and Mountain View. 
Contact: (408) 356-0431 

Palo Alto Medical Foundation: Offices in Mountain View and Sunnyvale. 
Contact: Mountain View, (650) 934-7616; Sunnyvale, (408) 730-4240 

Women’s Care Medical Group (Stanford Medicine Children’s Health – Redwood City) 
Contact: (650) 366-5594 

 Menlo Medical Clinic, Menlo Park 
Contact: (650) 498-6500 
San Mateo County Health System: Accepts Medi-Cal patients from San Mateo County. 

San Mateo Medical Center, San Mateo; Fair Oaks Health Center, Redwood City; Ravenswood Family Health Center, East Palo Alto; San Mateo Medical Center Coastside Clinic, Half Moon Bay. 
Contact: (650) 573-3702 

Santa Clara County Public Health: Accepts Medi-Cal patients from Santa Clara County. 
Contact: Santa Clara Valley Medical Center, (408) 885-5000 

For information on how to request your medical records, please contact our Health Information Management System Department at (650) 497-8079 or visit medicalrecords.stanfordchildrens.org. We provide assistance with insurance benefit checks and work closely with all major insurance providers. Our Admin office can be reached at (650) 988-7476. Additionally, if you would like to speak to a customer service representative about your bill balance, or to make a payment via phone, please call (800) 308-3285. 
 
If you have any questions or require assistance, please do not hesitate to reach out to the Altos Oaks Medical Group office at (650) 988-7470. A live representative will be available to answer your call through March 25, 2024. After that date, there will be a recorded phone message that will provide you with the most updated practice information. We are committed to making this process as seamless as possible for you. Please contact your insurance provider to make sure they are contracted with your new practice. 
 
Once again, thank you for entrusting us with your care. It has been an honor to serve you, and we wish you continued good health and well-being in the future. 
 

I Want to...
We use a state of the art Electronic Medical Record that allows you to schedule appointments, view your lab results, communicate with your provider and staff, make payments, and receive appointment confirmations and health maintenance reminders on-line through our Patient Portal (MyChart).
  
We provide assistance with insurance benefit checks and work closely with all major insurance providers. Our Admin office can be reached at (650) 988-7476.
Stanford Medicine improves health through leadership, diversity and collaborative discoveries and innovation in health care, education and research.
Stanford Medicine improves health through leadership, diversity and collaborative discoveries and innovation in health care, education and research.
Stanford Medicine improves health through leadership, diversity and collaborative discoveries and innovation in health care, education and research.